Order Processing Time

Orders are processed within 1–3 days. During this time, your order details are reviewed and prepared for shipment.

Processing time is separate from estimated delivery time. Delivery timing begins after the order has been shipped.

Estimated Delivery Time

Estimated delivery time is 2–5 days after shipment. Delivery timing may vary depending on destination, package handling, local delivery conditions, weather, holidays, or other circumstances outside normal processing.

BÉIS does not name a specific carrier on this page because the carrier may vary by order, destination, and available shipping method.

Shipping Destinations

BÉIS provides Free Worldwide Shipping. Please make sure your shipping address is complete and accurate before placing your order, including apartment, suite, unit, postal code, region, and country details where applicable.

Shipping Rates

Shipping is free worldwide. Customers are not responsible for customs duties, import taxes, brokerage fees, or other government charges under our Free Worldwide Shipping service.

If customs duties, import taxes, brokerage fees, or other government charges apply to your shipment, they will be covered by us.

Tracking Information

After your order ships, tracking information may take 1–3 days to update. If your tracking link does not show movement right away, please allow time for the shipment information to refresh.

If your tracking information has not updated after the expected tracking update window, contact BÉIS customer support for assistance.

Wrong or Incomplete Address

Customers are responsible for entering accurate shipping details at checkout. If you notice an incorrect or incomplete address, please contact us as soon as possible at [email protected].

We will do our best to review your request, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Customs, Duties & Taxes

Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Customers should not be charged separately for customs duties, import taxes, brokerage fees, or other government charges related to Free Worldwide Shipping.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, damaged, or delivered incorrectly, please contact BÉIS customer support so we can review the issue.

• Include your full name and order number.
• Share the email address used at checkout.
• Provide the tracking number or tracking link, if available.
• Include photos if the package or product arrived damaged.
• Describe the issue clearly so our team can assist you.

Contact Information

For shipping questions, tracking concerns, address updates, or delivery support, please contact BÉIS customer service.

Email: [email protected]